Retail, Hospitality, and Tourism Management

The University of Tennessee, Knoxville

Current Students

Research opportunities are available due to the high level of research productivity in the department. Graduate students are afforded the opportunity to become well-rounded researchers via coursework, special projects, and experience as research assistants.

Industry partnerships with many corporate headquarters of leading retailers located in the Knoxville metro area add to the graduate experience. The program offers the opportunity to work on industry-related projects through the Institute for Service Excellence and the UT Tourism Institute.
Professional development is encouraged by graduate student involvement in faculty research that results in scholarly presentations and publications.
Funding opportunities are available campus-wide for scholarly presentations at conferences and instructional enhancement.

Faculty members are diverse in their areas of expertise and provide the opportunity for graduate exposure to many facets of retail. The Retail and Consumer Science graduate program has achieved international, national and regional leadership.
An optimal graduate experience aids in developing future professional linkages among program cohorts.

Stefanie Benjamin

  • Heritage Tourism
  • Film Induced Tourism
  • Sustainable Tourism
  • Race, Ethnicity & Gender
  • Event Management

Rachel Chen

  • Tourism Economic Impact Assessment
  • Tourism Forecasting Model Development
  • Marketing for Hospitality and Tourism
  • Sustainable Business and Tourism

Michelle Childs

  • Brand Strategy: Brand Extension and Collaboration
  • International Retailing
  • Consumer Response to Corporate Brand Behavior

Ann Fairhurst

  • International Retail Environment
  • Tourism Retail
  • Tourist’s Shopping Behavior
  • Cross Cultural Research

Sejin Ha

  • Retail and Service Marketing
  • Consumer Adoption of Technology
  • Customer Relationship Marketing
  • Sustainability

Youn-Kyung Kim

  • Consumer Experience
  • Branding
  • Sustainable Consumption
  • Cultural and Ethnic Influences

Heejin Lim

  • Computer-Mediated Communication in Consumer-Brand Relationship
  • Consumer Behavior in Technology-Involved Environment
  • Consumer Culture
  • Consumption Communities

Jeremy Whaley

  • Event Planning
  • Food Service and Nutrition
  • Entrepreneurship and Hotel Management
  • Consumer Motivations and Behavior in Hospitality

James Williams

  • Leadership
  • Human Resource Management
  • Hospitality Management
  • Soft Skills
  • Mentorship/Training
  • Legal Issues

Borham Yoon

  • Foodservice and Restaurant Management
  • Corporate Social Responsibility
  • Local/Sustainable Food Consumption
  • Consumer Eating Behavior and Healthy Eating Environment

Dena Wise

  • Financial Security of Working Poor Households
  • Bankruptcy
  • Higher Education Affordability and Student Financial Literacy


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Knoxville, Tennessee 37996 | 865-974-1000
The flagship campus of the University of Tennessee System and partner in the Tennessee Transfer Pathway.