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RHTM Advisory Board

Advisory Board members are dedicated industry partners here to help students excel to the highest level in their expertise area. The board members work to enhance the quality of the department by expanding educational opportunities, dedicating time and energy to provide feedback as well as financial support to our students, and by contributing different ideas and strategies to our students and department each year. Each board member devotes personal time and provides talent and monetary commitment at an appropriate level based on their capabilities.


Advisory Board Members:


Martha Axford


ABC Design and Consulting

Robin Bayless

Vice President of Marketing

TooJay’s Deli Bakery Restaurant

Kimberly Billings

Senior Manager

Pilot Flying J

Sean Brobson

Store & Space Planning

Tractor Supply Company

Donna Burns

Chief Service Officer

Jewelry Television

Sharon Carpenter

National Sales Manager

Ariat International, Inc.

Marilyn Caruso

Customs Operations Manager

Transform SR Holding Management, LLC


Destination by Direction, Inc.

Mike Connor


Connor Concepts

Jed Dance


Bacon and Company

Horace Hamilton

Vice President of Merchandising, Retired


Janis Holifield

Customer Service Research

Talbot’s Call Center

Ron Houser

Market Partner

Texas Roadhouse

Fred Jacob


The Pink Bride

Warren Jahn

Director, Revenue Systems Training/Learning & Delivery

InterContinental Hotels Group (IHG)

John Jankowich

Senior Buyer

Cracker Barrel Old Country Store, Inc.

Brian Keyes

Vice President

Connor Concepts

Ken Knight

General Manager

Crowne Plaza

Brian Lee

General Manager

Blackberry Farm

Heath Lowe

Store Manager


Steve May

Director of Lynchburg Homeplace

Jack Daniel Distillery

Scott Pejsa

Regional Vice President, Operations

McKibbon Hotel Management

Max Piet

TooJay’s Deli Bakery Restaurant

Elizabeth Rafferty

Career Cluster Consultant

TN Department of Education

Mark Romano

Timothy Romero

Regional Vice President

Enterprise Holdings East Tennessee Regional Office

David Rookstool

Branch General Manager

Safety Kleen

Craig Shields

Vice President, eCommerce

Jewelry Television

Boyce Smith



Charles Starks

Executive Director

Nashville Convention Center

Janice Taylor


Mind Heart Wisdom Group

Karl Thomas

Owner, Greater Tennessee

Pinpoint HD Media

Jill Thompson

Executive Director

Greater Knoxville Hospitality Association

Dennis Tumlin

Executive Director

Rhea Economic & Tourism Council, Inc.

Susan Whitaker


TN Department of Tourist Development

Blaine Wilcox

Store Leader


Casey Williams

Store Manager