Youn-Kyung Kim, Ph.D.
Professor
My research focuses on consumer experiences with specific emphasis on hedonic and utilitarian aspects of consumption and consumer efficiency. These subjects have been incorporated into ethnic consumers, mall shopping behavior, non-store retailing, tourist shopping, and international retailing.
Book
Kim, Y-K., Sullivan, P., & Forney, J. (2007). Experiential retailing: Concepts and strategies that sell. New York: Fairchild Publication.
An innovative and interdisciplinary approach to what consumers' desires today, Experiential Retailing provides concepts and strategies on the 'total consumer experience'.
Amazon.com - Experiental Retailing: Concepts and Strategies that Sell
Selected Publications
Kumar, A., Lee, H., & Kim, Y-K. (2009). Indian Consumers' Purchase Intention toward a
United States versus local brand. Journal of Business Research, 62(5), 521-527.
Kim, H., & Kim, Y-K., (2008) Receptivity to advertising messages and desired shopping
Values. Journal of Marketing Communications, 14(5), 367-385.
Kim, H., Kim Y-K ., Jolly, L., & Fairhurst, A. (2007). Satisfied Customers' love toward retailers: A cross-product exploration. Advances in Consumer Research, 35, 507-515.
Lee, M., Atkins, K., Kim, Y-K., & Park, S. (2006). Competitive analyses between regional malls and big-box retailers: A correspondence analyses for segmentation and positioning. Journal of Shopping Center Research, 13(1) 81-98.
Kim, Y-K., Kang, J., & Kim, M. (2005). The relationships among family and social interaction, loneliness, mall shopping motivation, and mall consumption of older consumers. Psychology & Marketing, 22(12), 995-1015.
Kim, E. & Kim, Y-K. (2004). Predicting online purchase intentions for clothing products. European Journal of Marketing. 38(7), 883-896.
Kim, Y-K., Kim, E., & Kang, J.K. (2003). Teens' mall shopping motivations: Functions of loneliness and media usage. Family and Consumer Sciences Research Journal, 32(2), 140-167.
Kim, Y-K. (2002). Consumer value: An application to mall and Internet shopping. International Journal of Retail and Distribution Management. 30(12), 595-602.
Kim, Y-K., & Kang, J. K. (2001). The effects of ethnicity and product on purchase decision making. Journal of Advertising Research, 41(2), 39-48.
Kim, Y-K., & Lee, J.K. (2000). Benefit segmentation of catalog shoppers among professionals. Clothing and Textiles Research Journal, 18(2), 11-120.

Contact Information
1215 W. Cumberland Ave.
244A Jessie Harris Building
Knoxville, TN 37996-1911
Phone: 865-974-1025
Fax: 865-974-5236
Email: ykim13@utk.edu
Contact the Department of Retail, Hospitality,
and Tourism Management
1215 W. Cumberland Ave.
110 Jessie Harris Building
Knoxville, TN 37996-1911
Email: rhtm@utk.edu
Fax: 865-974-5236
Hotel, Restaurant, & Tourism
Phone: 865-974-2141
Retail & Consumer Sciences
Phone: 865-974-2141

